Chapter 5 of 10All chapters
Chapter 5 of 10
Measurement
Numbers that mean something.
The useful ones
Acquisition cost against lifetime value, conversion at each funnel stage, and retention. Impressions and followers are inputs, not outcomes.
- Find the stage with the biggest drop-off before adding more traffic.
- Attribution is genuinely difficult; treat any single-touch model with suspicion.
Testing
A/B tests need enough sample for the difference to exceed noise, and stopping early when a result looks good invalidates them. Decide the sample size before starting.