Chapter 10 of 10All chapters
Chapter 10 of 10
Where it is used
Beyond the clinic.
Applied areas
Education, workplace design, product design, public health messaging, sport, law and safety-critical systems all draw on psychological research.
- Human factors research prevents accidents by designing for how people actually behave.
- Behavioural insights in policy work best on small frictions, not deep incentives.
Everyday value
The most useful takeaways are modest: situations shape behaviour, memory is reconstructive, confidence is not accuracy, and small changes to defaults change outcomes.