Chapter 2 of 10All chapters
Chapter 2 of 10
Working memory
The bottleneck.
Capacity
Around four chunks at once, briefly. Every instruction, calculation or comparison competes for that space, which is why complex tasks need external support.
- Chunking expands capacity: a phone number in groups beats eleven digits.
- Write things down rather than holding them; the page has no limit.
Cognitive load
Learning fails when working memory is overloaded by presentation rather than by content. Removing distraction and splitting steps helps more than trying harder.