Consumer rights
Consumer law gives you rights that most people never use, because the process is unclear rather than difficult. This course covers what you are entitled to and how to actually get it. Details vary by country, so check your own rules.
What you'll learn
10 chapters, then the quiz
- 01The basic rightsQuality, description, purpose.
- 02When something is faultyReject, repair, refund.
- 03Buying onlineExtra protections.
- 04Paying safelyThe method changes your protection.
- 05Complaining wellClear, dated, specific.
- 06Services and tradespeopleCare, skill, price.
- 07Travel and ticketsRules with real teeth.
- 08Subscriptions and contractsEasy in, hard out.
- 09Advertising and pricingMisleading is unlawful.
- 10Your data as a consumerPart of the transaction.
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