Chapter 8 of 10All chapters
Chapter 8 of 10
Subscriptions and contracts
Easy in, hard out.
Auto renewal
Free trials that convert, price rises on renewal and cancellation routes buried in menus are common. Many regions now require clear reminders and easy cancellation.
- Cancel in writing and keep the confirmation.
- Cancelling a card does not cancel the contract.
Mid-contract price rises
Where a rise was not clearly set out at the start, you may have a right to exit without penalty. Check the notice you were sent for what it says about leaving.