Chapter 1 of 10All chapters
Chapter 1 of 10
What it means
Four skills, one label.
The components
Noticing your own emotions, managing them, recognising them in others, and using that understanding in how you act. Those four are the substance behind the term.
- The concept was popularised far beyond what the research showed.
- The skills are learnable, which is the useful part of the claim.
What it is not
It is not being agreeable, always calm, or good at reading minds. Suppressing emotion is close to the opposite of what the skills describe.